| Aqua first timers... (an abbreviated guide to spa etiquette) |
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| What do I wear to the spa? |
| Come in whatever makes you comfortable. You will be changing in your treatment room as instructed by the technician. |
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| Check In |
| Please stop at the front desk and let the guest services coordinator know you have arrived for your appointment. You may be requested to fill out some medical or spa intakes forms prior to being escorted by your technician to your treatment room or service area. |
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| Arrival |
| Please plan to arrive a few minutes before your appointment so that you can get settled in, fill out all necessary paperwork, have some refreshing Aqua spring water and visit the restroom. |
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| If you get lost... |
| Please ask someone where the front desk is and they will direct you to the correct technician. |
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| I am having multiple services! |
| For your comfort, Aqua provides robe and slippers and the technician will escort you, along with your clothes, to the next service area. |
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| My Massage... |
| When you get a massage at Aqua we want you to be comfortable. So, with that in mind, please disrobe to your comfort level. You will be draped with sheets or towels during your service, so if you are shy, please feel free to leave on some clothes. Of course, you want to be comfortable and relaxed. |
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| Oops... I need a lip or brow wax when in with my skin care specialist |
| Just ask, and they will do everything possible to accommodate your request. |
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| Series |
| We offer all of our treatments in packages of 5 visits. You pay us up front and get to save some money. The catch... you must use them within 12 months. Ask us about the savings. |
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| Gratuity |
We always say, gratuity for spa services done well is normal but optional. Tipping is normally between 15-20%. we do not encourage tipping on medical services or visits with our doctors.
How often should I come in for a facial, massage or waxing?
Of course, everything varies but here goes... the norms |
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| waxing |
every 3 weeks |
| massage |
at least twice a month...more if you have chronic issues |
| facials |
you have chronic issues |
| laser hair removal |
monthly |
| Fotofacials |
every 6 weeks (minimum 5 treatments) |
| Botox |
every 3 weeks (5 treatments) |
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| It is Aqua's mission to provide you with the latest and most innovative services and products. If you do not see a product that you feel is super terrific, let us know. Email AquaGirl with your questions at: AquaGirl@aquarx.com |
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| Lastly... |
| We are a neighborhood spa and medical facility that prides itself on knowing your name, your preferences in a friendly relaxed setting. Please feel free to ask us anything. Shy? Then email AquaGirl@aquarx.com |
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| Testimonials |
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| Although we always try to be sensitive to our guest's specific needs, only a small percentage of our staff has thus far been blessed with ESP. We ask that you communicate your specific expectations openly with your assigned Aqua technician, both before and during the treatment (if necessary) so that he or she can target and customize your facial, massage, or nail treatment to meet your expectations. |
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| Please alert your reservationist if you are: pregnant, have muscle or joint injuries, are using Retin-A, Accutane, or any photosensitizing or keratolytic medications, or have had recent laser or plastic surgery. Any of the above conditions may affect the success of or our ability to perform your requested treatment. |
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| Speaking of communicating, here are a few things that our clients have said to us : |
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| “Expect high quality service and amazing results. You’ll want to make an Aqua experience a weekly ritual.” |
| - Donna B. |
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"Thank you all for the outstanding services I receive at Aqua. After being your client for over three years, I am continually impressed by your level of expertise and special attention you give to me and my family. In addition, I really get a lot of compliments on my hair skin and therefore never hesitate to refer clients to your Spa.
In closing, I would also like to thank all of your staff at the spa for help make my wedding so special by being attentive to me and the members of my wedding party. We all looked and felt fabulous!" |
| - Kathy C. |
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| I enjoy coming to Aqua Spa because everyone here is so friendly. It is a happy place to walk in to. From the time I walk in to the time I leave, everyone that works here have always been so nice in helping me - I really appreciate that!Also, I like the products and extra gift items that Andy stocks. He just doesn't have run-of-the-mill stuff!Everyone that works here is the best in their respective field - that takes the guess work out of you trying a new person. I just wish the place was bigger so I could stay all day!" |
| - Nadine S. |
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| "I have been a loyal customer @ Aqua for over a year. After living in San Francisco and L.A., I was spoiled with excellent service in a day spa. I was pleasantly surprised to find Aqua - the service is excellent. |
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| I work downtown and evenings are the most convenient time for me to receive any type of treatment. Andy and his staff have always accommodated me - opening early or staying late!The products are top of the line - their staff is knowledgeable& friendly. I am also impressed with their gift line - after a facial, I can shop for birthday presents, cards and candles!I am a loyal customer an recommend you visit Aqua - you will be thrilled with your service!" |
| - Jerami |
